1666 Church Ave. Winnipeg, MB Canada R2X 2W9 204.415.6585 204.694.5648 sales@cagreen.ca

Frequently Asked Questions

Do you deliver within the City of Winnipeg?

Yes, we offer free same-day delivery within the City of Winnipeg limits. Order cut off is 10 A.M.

The current time for processing an order is three hours. An additional four-hour delivery window is required by our courier.

We recommend placing your order as early as possible, once at capacity, orders will be delivered the next day.

Please allow a four-hour window for delivery, ex. 12 P.M. – 4 P.M.

Do you have a minimum for free delivery within the City of Winnipeg?

Yes, our current minimum is $100 before taxes. Delivery for orders under $100 will be subject to a delivery fee. 

Do you deliver within Manitoba?

We offer flat-rate delivery to select areas within the southern Manitoba basin. Contact our sales team to find out if we are shipping to your area.

Do you ship across Canada?

Yes, we ship next day across Canada. We currently use Canada Post, UPS, and Canpar for delivery.  The cost of delivery is quoted per order, allowing us to give you the most competitive rate.

Can I use my own shipping company?

Absolutely, please provide your shipping company information and labels.

Can I pick up my order?

Yes, please call ahead to confirm stock availability. Canada Green can only guarantee reserve of product by paying for the product.

How can I pay?

We accept cash, Visa, Mastercard and E-Transfer. (E-Transfer may take 1-3 hours to deposit)

Do you accept cheques?

We do not accept cheques unless you have terms with Canada Green.

Do you have online ordering?

Please call our office at 204-415-6585 or email Sales@cagreen.ca to place an order.

Do you deliver outside of Canada?

Sorry! Currently, we do not deliver outside of Canada.

Returns

Canada Green Natural Products will accept returns within 14 days of purchase; All returns must be in saleable condition. Sale items are final sale. Please review your shipment upon arrival against the packing slip to confirm correct quality, products, and that product is in good condition.

20% Restocking charge applies to all returned goods for any reason other than defective merchandise plus any return shipping charges.